“We call, we get answers, we consult and we work together as a team. It’s hard to quantify having that level of customer service, but it’s huge.”
VP of IT
World & Main
“We’re saving money with IX, but it’s not about the
money. It’s about making the customer happy.
When they feel like they’re getting timely response
from the Adidas Group, that’s worth a lot of money
to them. It’s solidifying our business and our
customer service relationship with that customer.”
Customer Service Leader
Adidas
“There is absolutely no way we can walk away from
the benefits we are seeing and the transparency we
have gained across our organization.”
Customer Support Manager
Betco
“When I saw that IX allowed us to see the life cycle
of a document from purchase order to invoice all on
one screen, I was sold.”
